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Search results for “customer satisfaction”
Disney spends more on theme parks than on Pixar, Marvel and Lucasfilm combined
11/19/2018
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5:30:06 PM
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Michael Nathanson, a longtime media analyst, estimates that Disney will spend $24 billion on new attractions, hotels and ships over the next five years. That’s more than Disney paid for Pixar, Marvel and Lucasfilm combined.
The six principles of personalization for hotel websites
11/14/2018
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7:59:19 AM
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The six principles are: you cannot force conversion, what users do is more important than what users "like", too many options is like no options, everything you think you know is (probably) not true, average is always wrong, increase sample size if results are inconclusive.
Luxury Conversation: Chinese Millennials traveling with young children
10/29/2018
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5:28:21 PM
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‘Child-friendly activities’ was the top choice of our respondents in impacting their travel choice.
Vacasa raises $64M to boost domestic and international expansion
10/19/2018
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1:52:56 PM
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According to Vacasa CEO and founder Eric Breon, Vacasa has consistently grown 60% year-over-year, but is still only 2% of the market.
Ctrip pushes on, global brands and lessons learnt in China and holy places
09/27/2018
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11:47:11 AM
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Growth is slowing, but travel players remain bullish; competition is rising, but incumbents remain bold; the big are getting bigger, but the small are undaunted.
Ctrip net revenue rises 13% to $1.1 billion, accommodation revenue climbs 21%
09/06/2018
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6:43:10 AM
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Ctrip's accommodation reservation revenue for the second quarter of 2018 rose 21% to USD 425 million, transportation ticketing revenue increased 1% to USD 457 million.
Shared lodging brand Islands completes a new funding round
07/31/2018
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9:05:36 AM
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Islands is applying the Uber model to provide branding support for independent hotels in the areas of operation and management, channel sales, membership system, information system and supply chain.
How cutting-edge hotels use AI for a great guest experience
02/08/2018
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6:29:05 PM
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AI is working far beyond imagination for hotel systems, a breakthrough we all have been anxiously awaiting.
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